ORDERING & PAYMENT
After you click "Submit Order" an e-mail confirmation will be sent. You can also check the status of your order by logging into My Account. Click on "Order History" to review order status and to obtain a tracking number.
We accept: Visa, MasterCard, American Express, Discover, PayPal, Amazon Pay.
We are required to collect local sales tax in California where Sowell Jewelry has a physical presence. A physical presence can be a warehouse or contact center.
SHIPPING AND DELIVERY
Economy service on any order $3.99 (2-9 business days)
Two Day Delivery - $6.80 (2-3 business days)
Next Day Delivery - $29.95 (1-2 business days)
Most orders will ship out within a day of ordering (we do not ship Saturdays, Sundays, or holidays), however some orders will take 24-48 hours to process. Your order will be shipped via economy shipping unless you select an alternative.
We ship orders to all US states and territories, APO/FPO addresses as well as more than 100 other countries. Orders shipped to PO boxes, APO/FPO, Alaska, Hawaii and US territories cannot be expedited.
If Economy Shipping is selected, your order may ship via USPS First Class Service. Your Shipping Confirmation Email will tell you which carrier is handling your package and how you can track your package. Two Day and Overnight Delivery orders placed after 1 PM EST will not ship until the next business day.
Flat Rate International Shipping
Economy Shipping on any order -$14 (10-20 business days)
Priority International Shipping - $35 (6-10 business days)
Duties and taxes assessed by customs are the responsibility of the customer.
Orders are generally received within 6-20 business days from the ship date. Customs inspection may delay your shipment, it varies by countries, as we have no control over it, neither the shipping carriers. Delivery will be made by your local postal service.
Orders cannot be shipped via an expedited shipping method, such as Next Day or 2nd Day.
Sowell Jewelry will gladly accept unworn, unaltered or defective merchandise for return or exchange. Please allow 5 business days for your return to be received and processed. We’ll send an email when your return has been processed. Your refund will be credited back to the original method of payment used to make the purchase within 14 days of the delivery date. After 14 days, store credit will be issued. Sorry, we cannot accept COD returns.
Customized orders are final sale!
Clearance items are final sale.
1340 Reynolds Ave. #116-206
Irvine, California 92614